Setting up: your first day and first week

DriveDesk accounts are set up by our team rather than signed up for online, so getting on starts with a conversation rather than a form. From the moment your account exists everything below can be done in a single working day, and your 30-day free trial starts then.

Getting your account

1. 1

   1. Get in touch

   Tell us your dealership's name, GSTIN, brand and contact details through the contact form. We use them to create the account, so having the GSTIN to hand saves a round trip.

2. 2

   2. We provision it

   We create your dealership and its owner account and email you a temporary password with a sign-in link. Your public storefront address is set at the same time — we will confirm it with you, because it is one you may end up printing.

3. 3

   3. Sign in and verify

   Sign in with the temporary password and you are asked to set a real one immediately — temporary passwords cannot be kept. Then confirm your email and mobile number and accept the terms, which is what lets DriveDesk send booking confirmations and one-time codes on your behalf.

Day one checklist

1. 1

   1. Add your demo fleet

   Add the vehicles you use for demonstrations. You can enter the registration number and let DriveDesk fetch the make, model, variant, year, colour and fuel type, or fill everything in by hand. Mark which vehicles are actually available for test drives; the rest stay as inventory and never appear on your public site.

2. 2

   2. Invite your team

   Invite managers, drivers, sales reps and gatekeepers by email — or use Quick add for staff without a work email address, which provisions the account and gives you a setup link to hand over directly.

3. 3

   3. Get drivers verified

   Anyone who will drive a fleet vehicle completes Aadhaar and driving-licence verification through DigiLocker. This is a one-time, few-minute step on their own phone. Sales reps and gatekeepers do not need it.

4. 4

   4. Configure your dealership

   Set your business hours, your address, and — if you want off-site alerts — a geofence centre and radius. Add your logo and a short description for your public site.

5. 5

   5. Run one full test drive

   Create one booking, approve it, scan it out at the gate, do a handover, and scan it back in. Fifteen minutes with a real car teaches your team more than any amount of reading.

Week one

• Publish your public website — add an About page, your contact details and navigation, and share the link.
• Point your own domain at it if you have one, and let DriveDesk verify the DNS.
• Import your existing lead list from a spreadsheet so follow-ups start tracking against your SLA.
• Decide who approves bookings. If everyone can approve, nothing waits; if only managers can, you get a clean audit trail on every drive.
• Turn on the geofence if you want to be told when a demo car leaves your operating area.

Who does what