DriveDesk

Complete feature set

Everything you need to run test drives at scale

DriveDesk covers every step of the test drive lifecycle — from booking creation to post-drive review — with features built specifically for Indian dealership operations.

Fleet & Booking Management

Manage the full test drive lifecycle from a single dashboard — bookings, vehicles, teams, and billing all in one place.

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Unified Booking Management

Handle walk-ins, scheduled visits, and event bookings from one unified dashboard. Gate passes are auto-generated when a booking is approved — no manual steps required.

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Fleet Availability Calendar

Block out maintenance windows, public holidays, and special events on a per-vehicle calendar. The booking system prevents scheduling conflicts automatically.

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Real-Time Operations Map

View all active test drives on a live operations map. Filter by vehicle, valet, or status. Get the full picture of your fleet at a glance.

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Analytics Dashboard

Roll-up usage statistics per billing period. See trips completed, vehicles used, and KYC status across your entire team with exportable summaries.

KYC & Compliance

Protect your dealership and comply with Indian regulations with government-backed identity verification.

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Aadhaar Verification (DigiLocker)

Valet drivers complete Aadhaar verification via DigiLocker OAuth. Identity is confirmed against the UIDAI database — not a photocopy. Legally equivalent to the original document under the IT Act.

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Driving Licence Verification

Driving licence data is pulled directly from DigiLocker and the validity date is checked programmatically. Expired licences automatically block valet assignment.

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Automatic KYC Expiry Alerts

KYC expiry tracking is automated. Valets receive alerts when their licence is approaching renewal, ensuring continuous compliance without manual monitoring.

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Secure KYC Data Handling

KYC records are stored in hashed and tokenised form, with access controls aligned to Indian data protection requirements. Raw Aadhaar numbers are never persisted.

QR Gate Pass System

HMAC-signed QR codes control vehicle checkout and return with cryptographic security and an immutable audit trail.

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Auto-Generated Gate Passes

Gate passes are automatically generated when bookings are approved. Each pass contains a HMAC-signed QR payload that links the booking, vehicle, and expected return time.

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QR Checkout & Return Scanning

Gatekeepers scan QR codes with any standard smartphone. The system verifies the signature, logs the checkout timestamp, and broadcasts the event to the operations dashboard in real time.

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Automatic Pass Expiry

Passes automatically expire if the booking window lapses. Expired or tampered passes are rejected at the gate — no manual follow-up needed.

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Complete Scan Audit Trail

Every gate scan is timestamped and logged with the scanner's identity. The full scan history is accessible from the booking and trip detail pages.

GPS Tracking & Trip Management

Track every vehicle in real time and maintain a full historical record of every route taken during a test drive.

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Live Valet GPS Tracking

Valet location pings stream to the operations map continuously. See speed, location, and time on map — no separate GPS hardware required.

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Route History & Replay

After a trip closes, the full GPS route is stored and viewable as a surveillance replay. Download route history for insurance claims or incident reviews.

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Trip Overage Alerts

Automated alerts fire when a trip exceeds its scheduled duration. Managers are notified via in-app alerts, email, or SMS — no manual monitoring required.

Post-Drive Review Capture

Customer review requests are triggered automatically at trip close. Ratings and comments are stored against the trip record for quality analysis.

Notifications

Keep every stakeholder informed at every step with intelligent multi-channel notifications.

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Automated Notification Flows

Booking confirmations, valet assignments, departure alerts, and return confirmations are delivered automatically via in-app, email, SMS, and push — without manual intervention.

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In-App Notifications

Send real-time in-app notifications to managers, valets, and gatekeepers within the DriveDesk web and mobile apps.

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SMS Notifications

SMS delivery ensures customers and staff receive critical updates even without a smartphone or app. Especially important for Tier 2 and Tier 3 dealership locations.

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Push Notifications (FCM)

Firebase Cloud Messaging push notifications deliver instant alerts to Android and iOS devices for time-sensitive events like gate scans and trip overages.

Team & Administration

Onboard your team in minutes with role-based access control and secure invite flows.

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Role-Based Access Control

Assign owners, managers, valets, gatekeepers, and staff roles. Each role has granular permissions enforced at the API level — not just in the UI.

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Secure Email Invites

Invite team members by email. Invitees receive a secure link that expires in 7 days. Invite tokens are stored as SHA256 hashes — never as raw values.

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Multi-Dealership Management

Manage multiple dealership accounts under a single super-admin login. Perfect for dealer groups operating across multiple brands or locations.

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Subscription & Billing

Razorpay-powered subscription management with automatic usage tracking, billing period rollup, and GST-inclusive invoicing.

Ready to see DriveDesk in action?

Book a free 30-minute demo and explore every feature with your own fleet data.